Why Was My Payment Declined?

If your payment didn’t go through, don’t worry — this is very common and usually easy to fix. Below are the most frequent reasons why a payment may fail on Overpowered.gg, and what you can do to resolve it.

Written By Overpowered

Last updated 6 months ago

1. Card Payment Declined (via Stripe)

Most common reasons:

  • Bank blocked the transaction for security
    (common for international or online gaming purchases)

  • Insufficient funds or spending limits

  • 3D Secure (verification code) failed

  • Incorrect card details

  • Card not authorized for international purchases

  • Prepaid / virtual cards restricted by the bank

  • VPN or proxy enabled during checkout

How to fix:

  • Try the payment again

  • Disable VPN

  • Use a different card

  • Call your bank to approve the transaction

  • Try Google Pay or Apple Pay (they use the same card but bypass bank filters)

2. PIX Payment Failed

PIX may fail if:

  • Your bank app is unstable or offline

  • Daily PIX limit reached

  • You scanned an expired QR code

  • The payment wasn’t confirmed within the time window

  • Connection issues between your bank and the provider

How to fix:

  • Refresh and generate a new PIX code

  • Try again with another bank app

  • Increase your PIX limit temporarily

  • Ensure your app has internet access

3. Crypto Payment Declined (via Coinbase Commerce)

Crypto payments may fail or appear “expired” because:

  • Blockchain network was too slow

  • Paid the wrong amount

  • Sent a different coin or network than the one selected

  • Didn’t include miner fees

  • Payment window expired before confirmation

  • Paid after the price refreshed

How to fix:

  • Pay the exact amount shown

  • Ensure you’re using the correct network

  • Increase the gas fee (ETH) if network is congested

  • Try again with a fresh checkout link

4. Google Pay or Apple Pay Declined

These methods may fail because:

  • Card attached to the wallet was declined by the bank

  • Wallet verification failed

  • Device not eligible at the moment

  • Security mismatch (Face ID / Touch ID not accepted)

How to fix:

  • Delete and re-add the card to Google/Apple Wallet

  • Try a different card

  • Use the browser checkout via card instead

5. “Payment Pending” but no order created

This happens when:

  • Your bank authorized the payment but did not confirm it

  • The transaction is still being verified

  • A temporary hold was applied to your card

Important: Pending authorizations are not charges and disappear automatically (usually in a few hours).

6. Anti-fraud Protection

To protect your account, our system may block payments when:

  • Suspicious activity is detected

  • Too many attempts were made in a short time

  • VPN/proxy is active

  • Billing address mismatched

  • The card name doesn't match the account owner

How to fix:

  • Disable VPN

  • Try again in a different browser

  • Make sure your card and billing info match

7. Still having trouble?

We’re here to help — reach out and we’ll complete the payment manually if needed.

  • Live Chat (widget)

  • Discord Ticket

  • Support Ticket (Dashboard)